Practical AI, written by operators.
Essays from the ZeroOne D·O·T·S AI team on what actually shipped — voice agents for used-car CX, consulting frameworks that survive first contact with a P&L, and research from the field. Every claim is fact-checked. Every number has a source.
Three Consulting Frameworks We Actually Use
D.O.T.S., 10-star thinking, and boil-the-lake — the three frameworks that survive first contact with a real client P&L. How we use them, where they fail, and what we replace them with.
Why Voice-AI Wins Used-Car CX
The Indian used-car platforms are losing margin to unit economics no CX team can fix with chat. Voice agents, done right, are the next compounding edge.
Welcome to blogs.dotsai.in
A manifesto for what this blog is, how it's organized, and the editorial bar every post must clear before we publish.
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